Shipping

SHIPPING COSTS

Free Shipping Offer: Receive free expedited shipping on all Canadian orders over $75, excluding taxes.

Shipping within Canada 

3 RATES

Standard Shipping
0.0 kg – 5.0 kg = 0.0 lb – 11.02 lb
$12.00
Heavy Goods Shipping
5.0 kg – 20.0 kg  = 11.02 lb – 44.09 lb
$30.00
Free Shipping Orders within Canada, Over $75, excluding taxes.
BACK ORDERED ITEMS

If any products are not available at the time of your shipment we will ship what is available and invite you to re-order out-of-stock items in the future.

NOTIFICATION
otified of the shipment via email.

MISSING ITEM

If you are missing an item in your shipment that you were invoiced for please contact our Customer Service department at 705.444.1988 or by email at info@kalola.ca and we will be pleased to assist you.

DAMAGED ORDER

If your mail order parcel arrives damaged or you notice that an item in your parcel has leaked or opened in transit please contact our Customer Service 705.444.1988 or by email at info@kalola.ca