We want you to be 100% satisfied with the Kalola Botanical products you have purchased for yourself and/or your loved ones. We are committed to quality and offer the finest natural wellness products made here in Collingwood. If for some reason you are not pleased with your purchase, please reach out to us at (705)444-1988 or email us at georgia@kalola.ca

Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at georgia@kalola.ca and send your item to: 175 Hurontario St Collingwood Ontario CA L9Y2M1.

Shipping
To return your product, you should mail your product to: 175 Hurontario St Collingwood Ontario CA L9Y2M1

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.